Orders, Shipping & Returns:
Q1. How do I place an order?
You can place your order directly on our website by selecting your product, choosing your size or opting for custom fit, and checking out securely.
Q2. How long will it take to receive my order?
Standard production and dispatch take 5–7 working days, especially for made-to-order or custom-fit garments. Delivery time may vary based on your location.
Q3. Do you ship internationally?
Currently, we ship across India. For international delivery inquiries, please contact us directly via email or WhatsApp.
Q4. Can I modify or cancel my order?
Since most of our products are made to order or customized, modifications or cancellations must be requested within 24 hours of placing the order.
Q5. What is your return policy?
As all garments are custom-made or made-to-measure, we do not accept returns or exchanges. In case of a genuine quality issue or incorrect item, please reach out within 48 hours of delivery.
Payment:
Q1. What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and wallet payments through our secure payment gateway.
Q2. Is Cash on Delivery (COD) available?
Yes, we offer COD as well!
Only custom orders require a 60% advance payment, with the remaining amount payable upon receiving the product.
Q3. Is it safe to make payments on your site?
Absolutely. Our website uses a secure SSL certificate and trusted payment gateways to ensure your data and transactions are protected.
Q4. I faced an issue with payment. What should I do?
If your payment failed or was deducted without order confirmation, please contact us at raabbbyrati@gmail.com or on WhatsApp: +91 7030309041 with your transaction details.